As I've alluded to previously, there are a variety of ways to approach Community Management and DevRel. This week is all about asking the right questions to figure out which approach is right for you, and more importantly, right for your community members. By asking a series of questions, digging into the specifics of your company goals and how they relate to your team goals, and then listening to your community, you'll start to see a plan develop.
Keep in mind that the last piece -- listening -- is key to your success. Asking the questions internally isn't enough. They need to be asked of the community as well. After all, they're the ones who will be on the receiving end of your plans, and if it's not a plan that meets their needs, they likely won't participate.
If you need help figuring out which questions to ask or how to narrow down who your primary community is, let me know! I love digging into various developer communities and helping teams come up with the best strategy for how to serve their community members.
Conference Talks, Podcasts, Interviews, and More!
There are a few videos and podcasts that were released this past week. From Jono Bacon talking about how far we've come in Community Management to a panel on how to build your DevRel team from Heavybit, led by David Spinks, there's relevant content for everyone in the industry.
- Conversations with Community Managers: Christian Brothers Automotive - Podcast from The Community Roundtable
- Growing a Developer Relations Program - Heavybit Industries Panel led by David Spinks, CEO of CMX
- Jono Bacon interviewed at OSCON 2018