What happens when two unexpected industries intersect? Dave Ugan spent years bringing UX, CX, and technology concepts to the end-of-life (aka funeral) industry. From finding your core audience (no matter how small!) who is excited about your product and turning them into ambassadors, to iterating based on (not-so-fun) feedback, there are so many principles in this episode of The Frontier Podcast that apply to DevRel.
Thanks to Gun.io for their sponsorship of DevRel Weekly! Be sure to check out the rest of their episodes and subscribe today.
ESNchat hosted a fantastic conversation with Rachel Happe last week, covering a number of questions around the state of community management. When you have a moment, check out the full conversation to hear about how community professionals think the industry has evolved over the last decade, how to address the lack of business skills, and more.
Here are a few highlights:
I think over the last decade the idea has gained traction that communities can actually be consciously constructed and managed. Before that there was a general feeling that they just kinda happened (or didn't). #ESNchat
Community managers are the ultimate dot connectors! Always on the lookout for opportunities to bring people together to enable business progress. Helicoptering up, surveying the landscape and working out where to spend your time/energy collaborating is a great skill. #ESNchat
Business skills can be acquired in a variety of ways
Training, hiring, or partnering. Some of the best approaches have been amazing community strategist/program owner pairings. Find a friend in finance. Find a friend in legal. Find a friend in the business.
If you're interested in building out video content for your team, you won't want to miss this conversation that Jason Hand and I had with Dan Thomas on Community Pulse.
This week in the After Pulse, Jason and I took the time to talk about how to balance the content we create for our personal brand in addition to our company. We also touch on the importance of producing content that’s specific to your learning style even if that topic has already been covered, because other folks likely learn the same way you do.