Hello from the desert, DevRel fam! It's been a good weekend of friends, manual labor, and open spaces. I hope your weekend was refreshing as well.
This week brought us a handful of articles about making sure your policies and onboarding techniques are up-to-date as your community (and the world) continues to change. There are also a few predictions about the future of communities (hint: we expect good things!) as well as some reminders of what really matters.
Enjoy the content, and as always, feel free to reach out if there's additional content you want to see, opinions you want to share, or advice you're looking for!
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What Happens When You Remove the Brand?
In my humble opinion the difference between a community & an audience is what would happen when you remove the brand/founder: audience mostly disappears, community continues. Also, a good indication it's become a community is when you see content created/shared independently of you, not for you.
Does Your Community Have a Strong, Compelling Identity?
Worry less about what "rooms" or "channels" your community will have. Ensuring the community itself has a strong, compelling identity is far more important than how you arrange the furniture.
Tap Into Your Curiosity
The best way to build community: tap into your own genuine curiosity.
If you're curious about something, there's a good chance others are too.
You don't have to perform for your members. Just bring your true, curious self.
What is a community company?
Curious about the future of the community industry? David Spinks is betting the business world is due an explosion of CCOs. In this recent interview, David talks about some of the recent trends in the tech industry and why he thinks the entire fabric of business will be more community-focused within the next 10 years.
Is It Time to Revisit Your Community Management Policy?
As I've mentioned before, setting good policies is an important part of creating a safe and healthy environment for your community. But Marjorie Anderson made an excellent point this week when she reminded us all that setting policies isn't a "once and done" task.
How often are you reviewing and revising your community management policies? As the world changes and the needs of your community evolve, you should be revisiting your community policies.
The Importance of "How" in Developer Messaging
While Simon Sinek's "Start with Why" concept consistently works for business strategy, Matthew Revell makes the case that developers care more about the "what" and the "how."
Understanding what’s top of mind for a developer as they progress through the journey enables us to tailor the content we create and the developer experience we offer.
The Community Management KPIs that Truly Matter
Trying to decide on KPIs (key performance indicators) to measure the success of your online community? Ultimately, the metrics you're tracking should be determined by the goals of your community. As Kenny says in this recent article:
Some of these KPI examples will be relevant to your specific community. Some of them won’t. The key to optimizing the efficacy of your digital strategy is learning to tell the difference.
With that in mind, he brings you 10 possible community management KPIs. Are there others you use? I'd love to hear!
DevRel Podcasts and Videos
- Taking virtual community beyond social media with David Spinks - Companies and Communities
- I am an AWS Developer Advocate by Veliswa Boya (video)
- DevRelCon Tokyo 2021 Playlist (videos)
- O que é DevRel? Developer Evangelist? Community Manager? by Gabe Ferreira (video in Portuguese)
- What is an online community and how can it help your business? A complete guide by Jono Bacon
There were lots of great events this last week! Be sure to check out our Event Collection to make sure you don't miss out on any that may be coming up.
Do you know of a community-related event that should be on here and isn't? Drop me a line!
Technical Community Manager / Developer Relations
CoScreen makes engineering collaboration fun and productive. Help our community of developers and agile teams build software together faster than ever. Introduce a whole new way of getting things done together by telling their stories.
Miro is an online collaborative whiteboard platform that enables distributed teams to work together effectively. Join the team as a Developer Advocate to engage with developer communities around the world, evangelise the Miro open developer platform, and provide developers and partners the support and guidance they need to be successful.
Developer Relations Lead
Dagster is an open-source toolkit for building data platforms. Engineers, analysts, and scientists use Dagster to develop, deploy, and monitor their data pipelines and explore the assets they produce. Elementl, the company behind Dagster, is hiring its first Developer Relations Lead to help grow the community.
Developer Relations Jobs
We've found hundreds of jobs just waiting to be filled! Come see if there is one right for you!
p.s. Looking for some advice on what to put on your resume or topics to highlight in an interview? I found a few great Twitter threads this week:
- Noele Flowers talks about how to prepare for screening calls.
- Keywords Studios put together a list of tips and tricks for what to include in your resume.